Privacy Policy

PRIVACY POLICY – VENTURA INFOSEC

Effective Date: March 11, 2026

Last Updated: March 11, 2026

Ventura InfoSec (“Ventura InfoSec,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website (VenturaInfoSec.com), our services, and our communications (including support-related text messages). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

INFORMATION WE COLLECT

Information you provide

We may collect personal information you provide to us, such as your name, company name, email address, and phone number (if provided). We also collect information you submit through contact forms, chat, email, or phone, including details related to support requests, service issues, or scheduling.

Information collected automatically

When you visit our website, we may automatically collect information such as your IP address, device type, browser type, operating system, pages you view, links you click, time spent on the site, referring/exit pages, and general location (derived from IP).

Information from service providers

We may receive information from third-party providers that help us operate our website and deliver services (such as hosting, analytics, forms, email, ticketing, or communications tools).

HOW WE USE YOUR INFORMATION

We may use your information to respond to inquiries and provide customer support; create, manage, and resolve support tickets and service requests; communicate about service status, scheduling, and account-related matters; improve our website, services, and customer experience; maintain security, prevent fraud, and protect our business and users; and comply with legal obligations.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information only as necessary, including with service providers who help operate our website and deliver our services (such as hosting, email, ticketing, communications, and analytics). We may also share information for legal and safety purposes when required to comply with law or protect rights, safety, and security. If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

TEXT MESSAGING (SMS) – SUPPORT ONLY

If you provide your phone number and opt in, Ventura InfoSec may send text messages for support purposes only, such as support ticket updates and responses, scheduling confirmations or reminders, and service notifications related to requests you initiate. We do not send marketing or promotional text messages unless you explicitly opt in to a separate marketing program.

SMS consent and data sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-out / Help

You can opt out at any time by replying STOP to any message received. Reply HELP for help. Message and data rates may apply. Message frequency varies.

COOKIES AND ANALYTICS

We may use cookies and similar technologies to help our website function and to understand usage trends. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

DATA RETENTION

We retain personal information only as long as necessary for legitimate business purposes, including providing services, maintaining records, complying with legal obligations, and ensuring security.

SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

YOUR CHOICES AND RIGHTS

You may request access, correction, or deletion of your personal information, subject to applicable law and legitimate business needs. You may opt out of SMS at any time by replying STOP.

CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will update the “Last Updated” date when changes are made.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, contact:

Ventura InfoSec

Email: privacy@venturainfosec.com

Website: https://venturainfosec.com